BHUBANESWAR: Bhubaneswar Development Authority's (BD'A) grievance cell that was started Friday, dedicated to resolve planning-wing related complaints received lukewarm response from the citizens.
The people who had turned up at BDA office for the compliance of their grievances expressed `dissatisfaction' on the development authority for failing in to resolve their complaints related to the planning-wing.
BDA had received 24 complaints related to encroachment, unathorised construction and building plan deviation during the adalat. Orissa POST interacted with a few complainants and exposed lackadaisical attitude of BDA top brass in resolving the grievances.
Complainant Satrughan Sarangi (47) alleged the BDA officials were demanding deviation compounding penalty from the residents (for violating the Building Bylaws) living in Ashok Nagar-based Vinaydeep apartment to issue them an occupancy certificate (OC).
"There are 60 families in the apartment which is grappling with, the issues of sewerage choking for six months and despite running from pillar to post and meeting senior officials nothing has been done as yet," Sarangi rued.
He further said that since the Kolkata-based builder was not living in Bhubaneswar, BDA has told them to deposit the penalty as the encroachment was an un-compoundable deviation.
"We had approached the public health and engineering organisation (PHEO) to get a sewer line but they told us to produce the OC from BDA. But now BDA is insisting that without paying the penalty OC cannot be issued," Sarangi lamented, adding the grievance cell was of no use".
Another complainant, Prafulla Kumar Das (42) said their builder
who sold them the plot in 1999 in Chandrasekharpur has been asking him to shell out Rs 4 lakh more as development charges.
"I had paid the requisite Rs 2.80 lalch to the builder as fees against 2,872 square feet plot. But when we intend to build our house, the builder is threatening us to cough up Rs 4'lakh more. Now, we have approached the BDA for quick action against the builder," Das said.
Pitabasa Nayak (69) told Orissa POST that he bought a plot in Hanspada and now the builder was asking him to deposit more money for connecting sewer and water pipeline.
"I want to build my house but construction material loaded in tractors is being stopped by the builder who is creating difficulties for us. We hope, BDA would come to our rescue," Nayak said.
BDA Planning Member Pitabasa Sahu said stern action would be taken against the builders for violating the norms. He claimed that majority of the grievances were resolved.