BDA to set up complaints cell
Complaints related to deviations in approved building plans and breach of norms of Orissa Development Authority Act can be lodged with the grievance cell
Jul 20, 2013
Source : Orissa Post


BHUBANESWAR: The Bhubaneswar Development Authority (BDA) has decided to set up a special redressal sys­tem to resolve planning-wing re­lated grievances instantly.

The dedicated grievance-ad­dress cell will commence work under the supervision of BDAs planning section between 10.30 am and 1.30 pin every Friday be­ginning August 2.

Highly placed sources told Orissa POST that the decision has been taken in the back­drop of commissioning of a Planning Vigilance Squad (PVS) last month, to keep tabs, on the mushrooming illegal constructions and encroach­ments in the city.

Sources said the development authority has been flooded with planning related grievances but the complaints are yet to be re­solved due to the lackadaisical approach of the officials.

BDA planning member Pitabasa Sahu said the griev­ance redresaal system was aimed at expediting compliance rate of the grievances related to planning. ,

"Complaints will be resolved with utmost concern and seri­ous efforts would be made to ad­dress them within the stipu­lated time," Sahu said. "Complaints related to de­

viations in the approved build­ing plans, violation of Orissa Development Authority Act norms and encroachment of private or government land can be lodged with the grievance cell," he stated. Notably, Chief Secretary JK Mohapatra has told the BDA and the civic body - the Bhubaneswar Municipal Corporation (BMC) top brass - to speed up the process of resolving peoples' grievances and put in serious ef­forts for the same.

Abhijit Satpathy, a resident of Shahid Nagar, said the on­ spot redressal of the complaints was expected to be a major thrust of the new system in­troduced by BDA.

Since the formation of the vigilance squad, the develop­ment authority has intensified its monitoring mechanism against construction deviation.

Notably, BDA has recently cancelled the building plan of a 14-storied building for al­leged discrepancies in its land ownership.

The department issued a no­tice to the chief executive officer of All Orissa State Bank Officers Housing Co-operative Society Ltd asking them to forfeit the se­curity deposit for producing "false mid fabricated affidavit" to mislead the BDA.             

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