New Delhi: Ansal Landmark Township Pvt Ltd has been directed by a consumer forum here to refund Rs 13.33 lakh to a customer for failing to deliver him a two-room flat in time in its project "Sushant Royale" at Karnal in Haryana.
The New Delhi District Consumer Disputes Redressal Forum also awarded a compensation of Rs one lakh to customer Rohit Dhingra for the harassment caused to him.
The forum observed that the real-estate firm had not delivered the flat to Delhi resident Dhingra till 2010 at the time of filing the complaint by him despite accepting Rs 13.33 lakh and executing the agreement to deliver it in June 2006.
"We have gone through the case of both the parties and find that opposite party (Ansal Landmark Township) has not pleaded any circumstances to explain delay in terms of the agreement. The delay of four years is most unreasonable and complainant has
been made to wait endlessly.
"In the circumstances, we hold opposite party guilty of deficiency of service and direct it to refund the entire amount paid by complainant. We also award compensation of Rs one lakh for harassment including litigation expenses," said the bench presided by C K Chaturvedi.
According to Dhingra's complaint, he had entered into an agreement with Ansal Landmark Township for a two-room flat in its scheme "Sushant Royale" with agreed cost of Rs 18,09,000 and the agreement was executed in June 2006.
He had already paid Rs 13,33,061 for booking six flats in the project, but the whole of his money was adjusted towards the two-room flat, Dhingra had said.
He had alleged that the real-estate firm had failed to deliver the flat which was to be delivered in 30 months as per the agreement.
Ansal Landmark Township in its reply had stated that it could not deliver the flat as it was not ready.